Our Difference

Environment, Social & Governance (ESG)

In terms of the environment, we are looking to reduce our greenhouse gas emissions, increase our use of renewable energy, and conserve water. To achieve these goals, we are constantly investing in renewable energy projects such as solar power, improving the energy efficiency of our buildings, and reducing water consumption. The Fargo Group has also partnered with several organizations, such as the Rhino Ark Charitable Fund and The Galana Conservancy, which are focused on environmental conservation.

Some of the initiatives we have supported are:

At Wells Fargo, we are committed to maintaining the highest standards of corporate governance and ethical condtuct. Our comprehensive company framework helps us to manage risk, ensure compliance, and maintain transparency and accountability. Additionally, we have a strong commitment to diversity, equity, and inclusion, and have taken steps to ensure that our workforce reflects the diversity of the communities they serve.

Customer Services

Our business is protecting yours

Wells Fargo’s focus is based on living by and for our customer’s success. We understand that customer service is one of the most important aspects of our business, so we focus on continuously building lasting relationships with our clients and associates. We are committed to providing exceptional customer service that goes above and beyond your expectations.

We have invested heavily in our customer service infrastructure. Our team of customer service representatives is available round-the-clock to assist you with any questions or concerns you may have. We provide our customers with multiple channels of communication to ensure that you can get in touch with us in the way that is most convenient for you. All our teams are professionally trained in dealing with customers in the most friendly and efficient manner, from our customer care reps to our guards.

We believe in going above and beyond to exceed our customers’ expectations. Whether it’s providing personalized recommendations based on your unique needs, offering proactive advice to help you avoid security risks, or simply being there to provide support when you need it most, we are always looking for ways to add value to our customers’ experience.

Technology & Innovation

“Innovation is the ability to see change as an opportunity – not a threat.” – Steve Jobs

In today’s world, technology and innovation are key drivers of success in the security services industry. At Wells Fargo, we are dedicated to using cutting-edge technology to enhance our security services, improve the customer experience and stay ahead of the curve in a rapidly changing industry.

We have made significant investments in technology and innovation to remain a market leader. These include our dispatch systems, our state-of-the-art command centers, our use of solar power to always stay on the grid, our use of 4G radios, and even equipping all our teams with top-of-the-line mobile phones for ease of communication and security. Furthermore, we have a dedicated team who are constantly innovating and testing new technologies. They use the latest tools and techniques to identify vulnerabilities and develop customized security solutions that meet your unique needs.

In addition to enhancing our security services, we are also using technology to improve the customer experience. We have developed a range of digital tools and services that make it easier and more convenient for our customers to manage their security and devices. This includes cloud connectivity, which allows you to check the status of your security device on your mobile phone.

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    Incorporated in 1977, Wells Fargo initially specialized in offering security solutions exclusively to banks. With a steadfast commitment to excellence, our services quickly gained recognition for their reliability and effectiveness.